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How ranjitu Handles Your Privacy

We keep your account information, payment details and activity records under strict internal controls. This policy explains what data we collect, why we collect it, how long we hold it, and what rights you have — particularly when you transact through DANA, OVO or…

Data Collection ScopePayment Info HandlingYour Access RightsCookie DisclosureAccount Security

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HOW WE PROTECT YOU

Data Handling, Security and Your Rights

Privacy is operational, not decorative. Below we break down the six pillars of how we manage your personal information — from the moment you register through every DANA deposit or OVO withdrawal, and long after you log out. Players in Surabaya or anywhere else in eligible regions receive the same standard of protection.

Encryption at Every Step All data travels through SSL-encrypted channels. Whether you are browsing Football Score Chase odds on your phone or making a GoPay deposit on desktop, the connection between your device and our servers remains encrypted end-to-end, preventing interception.

Cookie Transparency We use session cookies to keep you logged in, preference cookies to remember your language and lobby layout, and analytics cookies to understand traffic patterns. No cookie stores your payment PIN or full wallet credentials. Adjust or block cookies through your browser at any point.

Account Security Layers Your account is protected by a password you set plus an OTP sent to your registered phone number for sensitive actions — like changing your withdrawal wallet or updating your email. We never ask for your full password via chat or email.

Data Retention Periods Active account data is retained while you use the platform. After you close your account, we hold minimal records for a period required by applicable regulations in eligible regions. Once that window passes, remaining personal data is permanently deleted from our systems.

Third-Party Sharing Limits We share data only with payment processors (DANA, OVO, GoPay) to settle transactions, with fraud-prevention tools to protect your wallet, and where law in your jurisdiction compels disclosure. We do not sell personal information to advertisers or data brokers.

How to Request Changes Log into your account settings or contact live chat to request data access, correction or deletion. We verify your identity via OTP before processing. Deletion requests remove your profile and transaction history permanently, subject only to legally mandated retention.

PRIVACY CONTACT PATHS

Reach Us About Your Data

If you have questions about how your personal information is used, or you want to exercise a data right — access, correction, deletion — our support channels are open. You do not need to explain a reason; just tell us what you need and we handle the rest.

Team online

Live Chat

Open live chat from any page on mobile or desktop. Mention your privacy query and the agent will route you to our data team. Response is typically fast, and you can attach documents like identity verification screenshots directly in the chat window.

Email Channel

Send a detailed request to our support email. Include your registered username and the specific data action you need — whether it is a full data export, a correction to your phone number, or an account deletion instruction. We confirm receipt and act within a reasonable timeframe.

Account Settings Panel

Log in, head to your account settings, and find the privacy section. From there you can update contact details, review connected e-wallets like DANA or GoPay, and toggle marketing communication preferences without contacting an agent.

What This Privacy Policy Covers

ranjitu Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account, deposit through DANA, OVO or GoPay, or browse any section of our site — from the sportsbook to Live Blackjack Table or Crash Skyrise Arena — we receive personal information. This includes your name, email address, phone number, device identifiers and

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transaction records. We process this data to verify your identity, settle your wallet transactions and maintain account integrity. We do not sell or rent personal data to third parties for their marketing use. Data may be shared with payment processors only to complete your deposit or
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withdrawal instruction — for instance, when you initiate a transfer from your OVO or GoPay wallet, the processor receives only the minimum information needed to route funds. We retain records for as long as your account remains active plus a reasonable period afterwards to meet legal
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obligations that apply in eligible regions. You may request a copy of your stored data, ask us to correct inaccuracies, or instruct us to delete your account entirely — subject to any retention requirements under applicable law. We apply encryption to data at rest and in
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transit, using standard protocols for both web and mobile sessions. Cookies and similar tracking technologies help us remember your preferences, keep you logged in, and understand which lobby sections you use most. You can manage cookie preferences through your browser settings at any time.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Privacy Questions Answered

Below are the questions our support team receives most often about data and privacy. If your concern is not covered here, open live chat or send us an email — we respond to every privacy enquiry.

We collect your full name, email address, phone number and date of birth during registration. When you link a payment method such as DANA, OVO or GoPay, we store the wallet identifier but never your PIN or full bank account number.

Yes. Open your account settings and navigate to the privacy section, or contact live chat with a data access request. After identity verification through OTP, we provide a downloadable summary of your stored personal information and transaction history.

Contact our support team via live chat or email and request full account deletion. We verify your identity, then permanently remove your profile. Some records may be retained briefly if required under applicable law in eligible regions.

No. We do not sell or rent your personal information to advertising networks or data brokers. Data is shared only with payment processors to complete your transactions and with fraud-prevention partners to protect your wallet.

Every deposit or withdrawal instruction passes through SSL-encrypted channels. The payment processor receives only the minimum data needed to route your funds. We never store your e-wallet PIN or one-time passwords on our servers.

We use session cookies for login persistence, preference cookies to remember layout choices, and analytics cookies for traffic insights. None store payment credentials. You can block or delete cookies through your browser settings at any time.

Once your account is closed, we retain minimal records for a period dictated by applicable regulations in your region. After that window ends, all personal data linked to your profile is permanently erased from active and backup systems.

If we detect unauthorised access to personal data that could affect you, we notify impacted accounts through email and in-app messaging. We also outline what steps we have taken and what actions you should consider, such as changing your password.

Yes. Log in, go to account settings, and select the field you want to change. The system sends an OTP to your current registered number to confirm the update. If you no longer have access to that number, contact live chat for manual verification.

Absolutely. The same privacy policy governs data collection and handling whether you access our lobby on a mobile browser, a desktop browser or any other device. Encryption, cookie behaviour and your data rights remain identical across all access points.

How ranjitu Handles Your Privacy

Data Handling, Security and Your Rights

Reach Us About Your Data

Live Chat

Email Channel

Account Settings Panel

Common Privacy Questions Answered

01 What personal data does ranjitu collect when I register?

02 Can I see all the data you hold about me?

03 How do I delete my account and all associated data?

04 Does ranjitu share my data with advertisers?

05 How are my DANA and OVO transactions protected?

06 What cookies does the site use and can I block them?

07 How long do you keep my data after I stop using the platform?

08 Will I be notified if there is a data breach?

09 Can I update my phone number or email without contacting support?

10 Does this privacy policy apply to the mobile version of the site?

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